Terms and Conditions

CarSwitch.com is the new way to buy or sell a car. CarSwitch.com is a website owned and operated by CarSwitch DMCC JLT, Dubai, UAE.

CarSwitch DMCC is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this Web site is correct, complete, and up-to-date. Although CarSwitch.com may include links providing direct access to other Internet resources, including Web sites, CarSwitch DMCC is not responsible for the accuracy or content of information contained in these sites. Links from CarSwitch.com to third-party sites do not constitute an endorsement by CarSwitch DMCC of the parties or their products and services. The appearance on the Web site of advertisements and product or service information does not constitute an endorsement by Carswitch DMCC, and CarSwitch DMCC has not investigated the claims made by any advertiser. Product information is based solely on material received from suppliers.

Vehicle sellers may enlist CarSwitch DMCC services to aide in the sale of their vehicles. An up-front fee for services rendered by CarSwitch DMCC applies, and CarSwitch DMCC only commits to providing these services upon receiving full payment of this up-front fee. These services may include one vehicle inspection conducted by an agent representing CarSwitch DMCC, advertising of the vehicle on CarSwitch.com and other online portals for a period of six months, collecting phone calls of prospective buyers, arranging test drives between the seller and prospective buyers, and providing guidance in the transfer of ownership in accordance with the laws of the UAE, during official working hours of CarSwitch DMCC.

Any prospective buyer brought to the registered seller’s attention by any CarSwitch DMCC representative, is considered a CarSwitch DMCC prospective buyer. Upon the identification of a prospective buyer, the agreement on a vehicle sale price between this prospective buyer and registered seller, and transfer of ownership from the registered seller to the CarSwitch prospective buyer or the collection of a monetary deposit by CarSwitch DMCC from the CarSwitch prospective buyer to reserve the vehicle until the transfer of ownership is complete, a success based fee owed by the registered seller to CarSwitch DMCC applies. This success based fee continues to be owed by the registered seller to CarSwitch DMCC if the registered seller choses to no longer transfer ownership to the CarSwitch prospective buyer.

Prospective buyers may approach CarSwitch DMCC to purchase a vehicle from CarSwitch.com or other channels. A vehicle is only considered to be reserved for this prospective buyer once a monetary deposit is collected in full by CarSwitch DMCC with the agreement of the registered seller.

The deposit is non-refundable unless there is a material change in the condition of the vehicle from the date the prospective buyer had physically viewed the car or the buyer is not approved by at least two UAE banks for financing. In the event of a deposit refund a, a AED 200 processing fee owed by the prospective buyer to CarSwitch DMCC would apply. In the event the prospective buyer choses to purchase a vehicle through bank financing, the registered seller commits to reserving the vehicle for the prospective buyer a period of 7 working days from the date the deposit is received by CarSwitch DMCC at which point the prospective buyer is required to provide written evidence of a UAE bank approval or rejection of the loan application. Failure of providing such evidence would result in the forfeiture of the monetary deposit paid by the prospective buyer to CarSwitch DMCC. If the prospective buyer receives loan approval by a UAE bank during this 7 working day period, the prospective buyer is required to complete the transfer of ownership process with reasonable cooperation from the registered seller within an additional 7 working day period. Failure to do so would again result in the prospective buyers forfeiture of the monetary deposit paid by the prospective buyer to CarSwitch DMCC.

All the vehicles advertised on CarSwitch.com are owned by other parties who have enlisted CarSwitch DMCC services to aide in their sale. Accordingly CarSwitch DMCC is not responsible for, and expressly disclaims all liability for, any information provided by the vehicle owners or any other third party providers, the current or future operability of the vehicle or any of its features, any damages incurred prior, after or during sale of the vehicle, any monetary losses or damages of any value incurred for any reason during transfer of ownership of the vehicle.

CarSwitch DMCC may have undertaken a vehicle inspection that represents the company’s professional opinion regarding the condition of the vehicle as of the date of the inspection. This inspection does not act as guarantee by CarSwitch DMCC to the vehicle’s condition or operability. CarSwitch DMCC acknowledges that the condition of the vehicle, and any of its features, may change after inspection and date and does not commit to providing updates regarding these changes nor accept any responsibility or liability related to any of aforementioned changes. Any prospective buyers are entitled to, but required to expressly ask for, a new inspection to be conducted with agreement from the registered seller of the vehicle (who may deny the request). The associated fees of such an inspection would be incurred by the buyer, whether requested from CarSwitch DMCC or any other licensed third party provider. CarSwitch DMCC may provide guidance to prospective buyers or registered sellers regarding financing, insurance, transfer of ownership or any other matters. CarSwitch DMCC guidance reflects the company’s professional opinion, but does not act as an endorsement of these opinions nor does CarSwitch DMCC accept any responsibility or liability associated with any of these opinions.

CarSwitch DMCC may provide a warranty on some of the vehicles advertised on CarSwitch.com. Only vehicles with “CarSwitch warranty” text displayed in their details on CarSwitch.com are eligible for this warranty. The warranty is provided by a third party provider, is valid for a period of three months from the date of transfer of ownership, is only valid in service centres endorsed by the third party provider, only addresses certain mechanical components (such as the engine, transmission and differential) and subject to conditions communicated in the booklet of the third party provider that can be provided by CarSwitch DMCC upon request. This warranty can be extended for a full year for an additional charge. CarSwitch DMCC is not responsible for, and expressly disclaims all liability for, any claims related to this warranty.